Last Updated: 07/27/2026
Version: 1.0

Who operates Pickleheart (parties). Pickleheart is an initiative of Strivers United Inc., powered by orangeKarma Inc.

• orangeKarma Inc. (“orangeKarma”) publishes, licenses, operates, and maintains the Pickleheart app, platform technology, and infrastructure, and owns the Pickleheart software, platform intellectual property, and the PICKLEHEART marks.
• Strivers United Inc., a nonprofit corporation doing business as Pickleheart (“Strivers United”), operates the member community, membership, events, and community standards.
• In these Terms, “we,” “us,” and “our” mean orangeKarma and Strivers United together, each acting only with respect to its own role. The license to use the software is granted by orangeKarma; community and membership services are provided by Strivers United. The two organizations share member information only as necessary to operate Pickleheart, under a written agreement between them, and neither sells your personal information.

1. 1. Welcome and License Grant.
      1.1 Acceptance. By creating an account, downloading the app, or using Pickleheart, you agree to these Terms and to our Privacy Policy, incorporated by reference. If you do not agree, do not use the Services.

      1.2 License. Subject to these Terms, orangeKarma grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the app for your personal, non-commercial use. This is a license, not a sale; no ownership transfers to you.
      1.3 Account Required. Some features require an account; provide accurate information and keep your credentials secure.
      1.4 Eligibility. You must be at least 13, or the higher minimum age required in your jurisdiction. By using the Services you represent that you meet this requirement. 

   2. What Pickleheart Is.
      2.1 A platform that helps pickleball players find communities, events, courts, and gear.
      2.2 The community is operated by Strivers United (nonprofit, dba Pickleheart); the app and platform technology are published, licensed, and maintained by orangeKarma.
      2.3 We provide digital tools for discovery, connection, communication, and commerce; the communities and interactions belong to the people who use them.
   3. What Pickleheart Is Not.
      3.1 Not a facility operator — we do not own, operate, control, supervise, or manage any court, park, facility, or event, and are not present at any gathering arranged through the Services.
      3.2 Not a league or governing body — not a league, tournament organizer, club, coach, or official governing body; we do not certify, sanction, or supervise play.
      3.3 No endorsement — listings, reviews, ratings, community pages, and user suggestions are not our verification or endorsement of any court, player, community, leader, event, or product.
   4. Your Account.
      4.1 Creating an account requires a mobile phone number and your agreement to these Terms and the Privacy Policy at sign-up.
      4.2 Names, handles, and profiles. You may not use profanity, hate speech, or slurs in your name or handle, may not post violent, pornographic, hateful, harassing, or derogatory content anywhere on your profile, and may not impersonate any person, community, or organization. We may reject, require changes to, or remove any name, handle, or profile content that violates these Terms.
      4.3 You are responsible for all activity under your account. Keep your credentials and devices secure and notify us of any unauthorized use.
      4.4 You may delete your account at any time from within the app. We may suspend or terminate accounts that violate these Terms.
      4.5 One account per person; no shared logins or accounts created to evade enforcement.
   5. User Content and Intellectual Property.
      5.1 You retain ownership of the content you create or submit — photos, comments, reviews, profile information (“User Content”).
      5.2 You grant orangeKarma and Strivers United a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, and use your User Content solely to operate, provide, and improve the Services. This license ends when you delete your User Content or account, except for content others have shared, content retained in backups for a limited period, or where retention is required by law.  5.3 You may only submit content you have the right to share; do not infringe any copyright, trademark, privacy, or other right.
      5.4 We may remove or restrict any content for legal, safety, or policy reasons, or for violation of these Terms.
      5.5 The Pickleheart platform, application, source code, technology, design, and the PICKLEHEART name, logos, and marks are owned by orangeKarma Inc. Except for the limited license in §1.2, no rights in the platform or marks are granted to you.
   6. Communities, Groups, and Events.
      6.1 Communities and groups are created and managed by users, not by us.
      6.2 Community leaders may set their own rules, provided those rules do not conflict with these Terms; leaders act on their own behalf, not as our agents.
      6.3 Event organizers are solely responsible for their events, including safety, supervision, permissions, and compliance with law. We provide tools for discovery and coordination only and are not a party to, and assume no responsibility for, any event or gathering.
      6.4 Users do not own communities, groups, or event listings on the platform.
   7. Chat and Communication.
      7.1 We may offer chat, direct messaging, group messaging, or community forums. These features may not be available in all versions of the app and may be added, changed, or removed.
      7.2 You are responsible for the messages you send. Do not use messaging for harassment, threats, spam, or illegal activity.
      7.3 Community leaders may enable or disable chat for their communities.
      7.4 We do not monitor all messages, but may review reported content and take action consistent with these Terms.
   8. Park and Location Data.
      8.1 Park and court information is provided by us and by user submissions.
      8.2 Location and facility data is provided for convenience only; conditions, hours, access, and availability may change, and we do not warrant its accuracy.
      8.3 If you submit park corrections, photos, or other information, you grant us a license to use them under §5.2.
      8.4 Presence and location features are opt-in and off by default, controlled by your device and in-app settings as described in the Privacy Policy; you control your presence visibility, and blocking a person changes how you appear to them (see §11.3). You are responsible for deciding what location information to share.
   9. Store, Commerce, and Payments.
      9.1 Commerce is web-based and optional; the app may link to it, and some browsing or purchasing may not require an account.
      9.2 For transactions offered directly through the Services, Strivers United (or its designated vendor) is the seller of record.
      9.3 Some products may be sold by third parties, whose terms may apply in addition to these Terms.
      9.4 Payments are processed by third-party providers under their terms; you are responsible for applicable fees and taxes.
      9.5 Return, refund, and support policies are described at checkout or in the relevant product terms.
   10. Rewards, Attribution, and Promotions.
       10.1 We may offer rewards, referrals, or promotions; participation is optional and may be subject to additional rules.
       10.2 Rewards may be attributed based on links, referrals, or other platform-defined triggers.
       10.3 Rewards and payouts are not guaranteed and may be modified, suspended, or discontinued at any time.
   11. Conduct and Community Standards.
       11.1 Enforcement focuses on behavior, not beliefs or viewpoints.
       11.2 Harassment, hate speech, threats, bullying, impersonation, spam, fraud, and illegal activity are prohibited. We maintain no tolerance for objectionable content or abusive users.
       11.3 You can report content or a user, and block a user, from within the app. Blocking is enforced on our servers: it removes that person as a friend and anonymizes you to them, so a blocked user cannot see your name, handle, or photo, cannot open your profile, contact you, or find you in search or friend-finder — even if your profile is public. Blocking conceals your identity from that person rather than your presence; a blocked user may still see an anonymous player present and you remain in a park’s total count, but they cannot identify you. Blocking is silent to the blocked user, applies to past activity, and can be managed or reversed in Settings. We act on reports promptly.
       11.4 Violations may result in warnings, content removal, suspension, or permanent termination.
   12. Data and Privacy.
       12.1 Our Privacy Policy (incorporated by reference) explains how we collect, use, and share data, and defines the same orangeKarma/Strivers United roles used here.
       12.2 You can control much of your data and privacy settings in the app.
       12.3 We do not sell your personal information.
       12.4 Optional integrations with third-party services require your authorization and may be subject to those services’ terms.
   13. Termination and Suspension.
       13.1 You may stop using Pickleheart or delete your account at any time from within the app.
       13.2 We may suspend or terminate your access for violations of these Terms, legal or safety risks, or operational needs.
       13.3 Provisions that by their nature should survive — including §5.5, §14, §15, and §17 — survive termination.
   14. Disclaimers and Limitation of Liability.
       14.1 The Services are provided “as is” and “as available.” We do not guarantee uninterrupted, secure, or error-free operation.
       14.2 Physical activity; assumption of risk. Pickleball and other physical activities carry inherent risks, including risk of injury, and the Services involve meeting other people at physical locations. You participate in play, events, and in-person meetings at your own risk and are solely responsible for your own safety, health, and conduct, and for assessing the suitability and safety of any court, facility, event, community, or person. To the fullest extent permitted by law, you assume the risks inherent in physical activity and release orangeKarma and Strivers United from claims arising out of the conduct of other users, event organizers, communities, or facility operators.
       14.3 We do not warrant the accuracy of user-generated content, court conditions, or event details.
       14.4 Limitation. To the extent permitted by law, our total liability for any claim arising out of or relating to the Services is limited to the amount you paid us in the twelve (12) months before the claim, or one hundred U.S. dollars ($100) if you paid nothing. We are not liable for indirect, incidental, special, consequential, or punitive damages.
       14.5 Savings clause. Nothing in this §14 limits or excludes liability that cannot be limited or excluded under applicable law, including liability for personal injury caused by our own negligence where such limitation is not permitted.
   15. Dispute Resolution.
       15.1 Disputes arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration, not in court, except for claims that qualify for small-claims court or for injunctive relief to protect intellectual property.
       15.2 Arbitration will be administered by American Arbritation Association under its published consumer arbitration rules.
       15.3 Disputes are resolved individually; you and we waive any right to participate in a class, collective, or representative action.
       15.4 Opt-out. You may opt out of arbitration by written notice to us within 30 days of first accepting these Terms.
       15.5 Mass filings. If 25 or more similar demands are filed, they will proceed in staged batches or bellwether proceedings to manage fees and administration.
       15.6 Arbritation Fees. For any arbitration you commence, you are responsible only for the portion of the arbitration provider’s initial filing fee equal to what it would cost to file the same claim in the court that would otherwise have jurisdiction; we will pay the remainder of the filing fee and all other administrative and arbitrator fees charged by the provider, except as provided below. If the arbitration provider’s rules are more favorable to you than this section, those rules control. If the arbitrator finds that your claim or the relief sought is frivolous or brought for an improper purpose (as measured by the standard of Federal Rule of Civil Procedure 11(b)), the allocation of fees will be governed by the provider’s rules, and the arbitrator may require you to reimburse fees we have advanced. This section does not apply to demands filed as part of a coordinated or mass filing subject to Section 15.5, whose fee treatment is governed by that section.
       15.7 Governing law. These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles.
   16. Changes to Terms.
       16.1 We may update these Terms and will notify users of material changes, updating the “Last Updated” date and version.
       16.2 Your continued use of the Services after changes take effect means you accept the updated Terms.
   17. General Legal Terms.
       17.1 These Terms, together with the Privacy Policy and any other posted policies, are the entire agreement between you and us regarding the Services.
       17.2 If any provision is held unenforceable, the remaining provisions remain in effect.
       17.3 Our failure to enforce any provision is not a waiver of our right to enforce it later.
       17.4 Assignment. You may not assign these Terms. We may assign them to an affiliate or in connection with a merger, acquisition, or transfer of assets.
       17.5 Contact. legal@pickleheart.org